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CTP injury NSW · injured person enquiry

CTP injury in NSW after a motor vehicle accident?

If you have a CTP injury in NSW after a car or motor vehicle accident, the claim, treatment and rehabilitation process can feel like a lot. COH Rehab can help you understand the rehabilitation pathway, organise the information you may need and identify a clear next step.

Secure online form Sydney & NSW Clear, human guidance
Where are you up to?

Choose the pathway that sounds like you.

You can still enquire if you are unsure. We will respond based on the information you provide.

01

I already have a CTP claim

Share your claim number, insurer and current recovery needs if known. With your consent, COH Rehab can explain the referral process and coordinate with relevant people once approval is in place.

Complete the enquiry
02

I have not lodged a claim yet

A NSW CTP claim is lodged through Service NSW or the relevant insurer. We can help you understand what rehabilitation information may be useful, while SIRA's CTP Assist provides official claim guidance.

See the official SIRA steps
Secure COH Rehab form

Ready to tell us what you need?

Use the same secure, branded form for an injured-person enquiry, CTP rehabilitation, medical-care guidance or another referral pathway.

Open the referral & enquiry form
What happens next

A clear response, without the runaround.

01

We review your enquiry

We look at where you are in the CTP process and what kind of rehabilitation support you are seeking.

02

We clarify the pathway

We may contact you for a short conversation or explain who needs to make the referral and what insurer approval is required.

03

Services start when approved

If COH Rehab is suitable and the insurer approves services, we arrange the first contact and agree on practical recovery goals.

Questions after a NSW road accident

Searching for help after a car accident?

You may not know the insurance language yet. Start with the question you actually have—we will help you understand the next step.

I was injured in a car accident in NSW. What should I do?

Seek urgent medical help if needed, record the accident details and speak with a doctor about your injuries. A NSW CTP claim is lodged through Service NSW or the relevant CTP insurer. COH Rehab can help you understand the rehabilitation pathway and what information may be needed for a referral.

Can I get treatment after a motor vehicle accident?

A NSW CTP claim may cover reasonable and necessary treatment and rehabilitation related to physical or psychological injuries from the accident. The insurer decides what it will fund. COH Rehab can explain the rehabilitation referral and approval process.

Who can help me lodge a CTP claim in NSW?

Service NSW and SIRA's CTP Assist provide the official claim pathway. COH Rehab does not determine liability or provide legal advice, but we can point you to the official claim steps and help clarify what happens next for rehabilitation.

I need a doctor after a car accident. Can COH Rehab help?

Tell us what has happened and what care you are looking for. We can help clarify the appropriate treating-doctor pathway and the next clinical step. For urgent or severe symptoms, call 000 or attend an emergency department.

Can passengers, pedestrians and cyclists make a CTP enquiry?

Yes. People injured in NSW road accidents may include drivers, passengers, pedestrians, cyclists and motorcyclists. Eligibility and claim decisions sit with the CTP insurer, but you can contact COH Rehab for guidance about the rehabilitation pathway.

What if I am struggling to return to work or normal daily activities?

Recovery support may consider your health, daily activities and return-to-work goals. Once the required referral and insurer approval are in place, COH Rehab can coordinate practical rehabilitation around your individual needs.

Official NSW claim help

Need help lodging the CTP claim itself?

SIRA's CTP Assist can explain the official claims process, help identify the relevant insurer and guide you through the next step.

Call CTP Assist
1300 656 919
Visit SIRA claims assistance